Frequently Asked Questions
1. What are the standard consumables and spare parts that we are expected to receive with the purchase of the tensile specimen preparation machine?
As part of the standard package with your TensileMill specimen preparation machine you are expected to receive the following:
Designated Endmills:
We will include a BONUS of at least 5pcs of 3-flute or 5-flute endmills that best accommodate your materials. Depending on the volume of specimen preparation, this should last you for some time. In the future you may get additional endmills from TensileMill CNC Inc. Most all items are readily available in stock.
NOTE: Should you prefer to purchase endmills from a different supplier, the tool holder and the programming can be adjusted to accommodate your new tool size.
Triple Clamp Fixture:
Your flat tensile sample preparation machine comes standard with a double or a triple clamp system allowing you to prepare up to 3 stacks of samples at any one given time. This is a custom fixture designed to help you prepare your ASTM, ISO, DIN and JIS specimens as needed.
The round tensile sample preparation machines come standard with the Live center for tailstock and 3-Jaw manual scroll chuck to secure your starting blanks. Provided your starting specimens blanks are squared, we would suggest to upgrade to a 4-Jaw manual scroll chuck.
2. Does TensileMill CNC Series follow ASTM E8 tensile mill standards?
TensileMill CNC Series absolutely follows ASTM E8 tensile mill standards and much more! The library of common standards that is included with the tensile software is the unique value TensileMill CNC Inc. provides over our competition. This library allows you to access common tensile specimen sizes according to the industry standard and the specific standard. E.g. ASTM E8, ISO 6892 or other. By simply clicking 2-3 buttons you are able to auto program the machine to mill your specimens to a high quality finish.
Contact us today to learn how TensileMill CNC is your ultimate user-friendly CNC solution.
3. What type of training is required to operate TensileMill’s tensile sample preparation machines?
TensileMill CNC Inc. delivers user-friendly tensile specimen preparation solutions designed to be operated with ease, efficiency and accuracy.
TensileSoft™ is the software that comes standard with each specimen preparation machine allowing the operator to load the blank, press 2-3 buttons, and watch the specimen be prepared according the desired standards.
Since each unit can also be used as a general purpose CNC machine, you may upgrade to the CNC unlock function which allows you to use the G-Code for additional CNC machining needs. It is important that your operators have the experience of using G-code.
4. What does your 12-month warranty cover?
The included 12-month warranty covers the machine from top to bottom within the first year of ownership. We stand behind our products and are happy to assist you with any issues that you may encounter. All of our TensileMill CNCs include a lifetime benefit and consultation advantage. Our service team is always available for you to ensure your 100% satisfaction.
Submit a quote request today and our qualified CNC engineers will be happy to assist you!
5. How does the library of common standards work?
The library of common standards is accessible through the main TensileMill CNC interface. By simply clicking Library, you will be provided a list of standard ASTM, ISO, DIN and JIS specimen sizes. By selecting an option from the tensile library, the machine will be ready to prepare the specimen size selected. You also have the option of saving this specimen to your Quick Menu which allows you to easily re-access the same size directly from the main page of our TensileMill CNC interface.
Submit a quote request today and our qualified CNC engineers will be happy to assist you!
6. What level of training will my operators need to machine tensile specimens on the TensileMill CNC?
With our easy to use tensile software, any individual with basic computer skills can operate and prepare tensile specimens on the TensileMill CNC. We recommend that you spend some time training your operators on the correct procedure for gripping your blanks in the vise. Once your operators understand how to fix the starting material, they will be ready to continuously prepare tensile specimens with ease.
Submit a quote request today and our qualified CNC engineers will be happy to assist you!
7. I require Tensile Preparation based on ASTM E8 and ISO standards. What If down the road I require to follow new industry standards?
Tensile preparation for ASTM E8, as well as ISO, DIN and JIS standards comes standard with the user-friendly interface provided with every TensileMill CNC unit.This allows a user to easily select the desired tensile preparation standard like ASTM E8 with just 2 clicks of a button on the user-friendly touch screen. By simply pressing GO, the operator is able to achieve quality tensile sample preparation results in no time.
Additional standards and parameters can be added through the smart user-friendly interface.TensileMill CNC units can operate as standard MACH 4 CNC machines. The process of entering new industry standards or other CNC specific parameters is as simple as data entry in the specified fields and hitting SAVE.The data will be stored in the software and can be accessed in the future with a single touch of a button. Now that’s fast tensile sample preparation! Request quote today.
8. What separates TensileMIll CNC Inc. from manufacturers for tensile preparation equipment?
In the world of specialized tensile sample preparation manufacturing, TensileMIll CNC is leading the market with the combination of a strong built tensile sample preparation CNC machine combined with the Tensile Soft, user-friendly software interface. Machine components and the controller are assembled and built in North America. The final inspection and troubleshooting takes place in one of our three locations. Tensile preparation has never been easier for a wide variety of materials, ranging from soft aluminum to super hard Inconel. View our full tensile test sample preparation line-up today to experience the difference in quality tensile sample preparation equipment.
9. What is your optimal CNC Machine for Tensile Specimens?
In order to better answer the efficiency question for your tensile specimen preparation CNC Machine, we ask you a couple of technical specifications questions. These questions help narrow down which tensile CNC machine will do the job just right. To help you with this, we created a detailed quote request which allows you to submit your inquiry in now time and receive the optimal based on your technical needs. We look forward to help you with the right tensile specimen machine!
10. Can I get net terms for your tensile sample preparation equipment?
TensileMill CNC, Inc offers net terms based on credit approval.You would have to submit a minimum of 3 credible credit references and 1 bank reference for our accounting team to review.Once approved, the net terms will be acknowledged as per the main quotation’s guidelines.Your tensile sample preparation equipment will begin the manufacturing process once the initial payment clears. Request quote today.
11. Do you offer tensile sample preparation options before an official purchase order issue?
Here at TensileMill CNC Inc. we believe in offering value first. You are welcome to benefit from our free tensile sample preparation services for your specimens by sending us a couple of your samples. Our engineering team will be happy to mill them for you, create a video of the process and send the samples back to your facility for inspection. This will give you a clear idea how good our machine can handle tensile sample preparation for your specimens.
Contact us today to get this process set up.
12. Can the TensileMill CNC fit in my lab?
The TensileMill CNC is designed to be incorporated within a laboratory setting. The outside dimensions of the machine are 49.2 x 57.1 x 76.8 in (1250 x 1450 x 1950 mm). It is conveniently equipped with wheels to easily be moved into position and includes the protective barrier to ensure that your lab remains a clean and controlled environment.
Submit a quote request today and our qualified CNC engineers will be happy to assist you!
13. How long does it take to prepare an average sample?
The time for machining depends on the size of your specimen and the material type. Contact a TensileMill CNC specialist today to receive an estimated machining time based on your specifications.
Request a quote today and our qualified CNC engineers will be happy to assist you!
14. I want to send my tensile sample materials to see the capabilities of your Tensile Sample Preparation machine. Do you offer this service?
Absolutely! We welcome you to send in your material for sample preparation! Our team will go above and beyond for your to ensure you are 100% satisfied with your tensile sample preparation equipment. We will mill your material according to your desired industry standard; create a professional video for your to see the process; and send you the ready tensile samples for your examination. Contact us today to inquire about sample preparation of your material!
15. What type of accuracy and repeatability can be expected from the TensileMill line of machines?
16. Do you recommend that we have on-site training and installation for our new TensileMill CNC?
For any institution without any prior machining experience, we highly recommend a single day of Installation.
Submit a quote request today and our qualified CNC engineers will be happy to assist you!
17. What is the unique benefit of your Tensile Preparation software?
The unique benefit of our Tensile Preparation interface is that it allows absolutely any operator to prepare tensile specimens with their specific dimensions at the click of only a few buttons. We simplify the complicated process of running a CNC machine and bring it down to an interface that anyone can understand. Clamp your metal, setup the dimensions and get milling!
Request a quote today and our qualified CNC engineers will be happy to find the tensile sample preparation machine best suiting your needs.
18. How frequently should I upgrade the software? How much do the upgrades cost?
The TensileMill CNC software is constantly being expanded to incorporate new features and additional tensile specimen sizes. We are proud to provide you with unlimited software updates at no additional cost! All software updates are performed remotely and can be done with a simple install on the internal computer system.
Submit a quote request today and our qualified CNC engineers will be happy to assist you!
19. What is the unique value proposition of your tensile specimen preparation machines?
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20. How do I find the optimal solution for my tensile specimen machining needs?
Tensile specimen machining is our specialty. We make it easy for our clients to be matched up with a system that will take care of their flat or round tensile sample preparation needs in the most user-friendly, accurate & repeatable and cost-effective manner. Contact our qualified CNC consultants today to learn more!
21. How do I begin preparing tensile specimens?
To begin preparing your tensile specimens, simply open the door to have access to the machining area. Depending on the size of your required tensile samples, adjust the vise to the desired length for your blanks. Firmly tighten your material into the holder and close the door to the machining area. On your touch screen software panel, simply select your desired specimen size from the library of common standards or enter the parameters of your specimen size in the empty fields. Once you have completed inputting the dimensions of your desired tensile sample, start the machine and the machining process will begin.Learn more here.
Request a quote today and our qualified CNC engineers will be happy to assist you!
22. What specimen sizes are included in the tensile library?
Our list of specimen sizes is constantly expanding! The library is organized by the industry standard. The following is a list of the most commonly used industry standards: ASTM E8, ISO 6892, JIS Z 2241, ASTM A370, ASTM E21 and DIN 50125.
Submit a quote request today and our qualified CNC engineers will be happy to assist you!
23. Does the operator require to know G-Code in order to operate the equipment?
Absolutely not! Our unique TensileMill CNC interface allows any operator to start machining tensile specimens without any knowledge of G-Code!
Submit a quote request today and our qualified CNC engineers will be happy to assist you!
24. Do you offer warranty on your Tensile Sample Preparation Equipment?
The limited warranty on all Tensile Sample Preparation Equipment by TensileMill CNC machines are 12 months upon date of delivery!
Submit a quote request today and our qualified CNC engineers will be happy to assist you!
25. How long will my milling tips last?
The milling tips for preparing your specimens are a consumable. They will show signs of wear after machining your material. The lifespan of the bits will depend on your specific material. Contact a product consultant today to inquire about our durable tips.
Submit a quote request today and our qualified CNC engineers will be happy to assist you!
26. Does the machine come standard with a fully featured controller along with the specimen interface?
Absolutely! The TensileMill CNC has an endless list of uses for machining your desired parts. For the more advanced operators, the Carbon control system is a fully-featured controller and is accessible for custom programming.The TensileMill CNC is equipped with a MACH4 industrial CNC software with professional CNC functions.New features are constantly being developed and every machine includes free updates forever!
Request a quote today and our qualified CNC engineers will be happy to assist you!
27. Do you have affiliations in Europe?
28. What is the current delivery time of a TensileMill CNC?
The current delivery time for your new TensileMill CNC is approximately 4-10 weeks. We would be happy to provide you with a more specific delivery time upon receiving your order. Submit your request today for our product specialist today to further discuss our production schedule.
29. How does one purchase TensileMill\'s tensile sample preparation equipment?
The purchase of your tensile sample preparation equipment is made easy with TensileMill CNC.Once you receive your detailed quotation, simply submit your Purchase Order via e-mail to sales@tensilemillcnc.com or via fax to (775)–981–9041.The unit’s production begins as soon as the credit terms have been met.
All TensileMill’s tensile sample preparation equipment is manufactured-to-order therefore your standard lead times will vary from 6-8 weeks.The unit(s) will then arrive to your facility designed for long-term operation.Installation and training is recommended and can be provided at your request from the main quotation.
Submit a quote request today and our qualified CNC engineers will be happy to assist you!
30. How does your Tensile Preparation software compare to the competition?
At TensileMill CNC, we pride ourselves in providing you, our customer, with a complete package for milling your tensile specimens. If you change your specimen size, you will never have to purchase any further packages in order to prepare your new size. Everything is done through our unique TensileMill CNC interface which comes standard on all of our machines. The TensileMill CNC also allows you to access the complete MACH4 Carbon control software in which you can operate the machine in the same way as other CNC milling machines.
Request a quote today and our qualified CNC engineers will be happy to assist you!
31. What parameters do I need to enter into the tensile interface in order to get the machine to prepare my tensile sample specimen?
The tensile interface requires that you enter the total length of the tensile specimen, the shoulder width, the radius at the shoulders, the gauge length and the gauge width.You will then be able to save these tensile parameters for future use and access it with a simple push of a button. Request a quotation today.
32. Can additional tensile specimen standards be added after the purchase of the main machine?
33. How fast can I get physical help with my unit?
If a site visit is needed for technical support, we aim to have a certified Service Engineer at your site on the following business day. Most issues can be resolved remotely either through phone, Skype, TeamViewer or by email. When you need further support, we have a global Technical Support Network to provide you with on-site service wherever you are on the globe.
Request a quote today and our qualified CNC engineers will be happy to assist you!
34. What can you tell us about the coolant and the way lube (oil) systems on the machines?
The unit comes standard with a recirculating coolant system. Most of the metal chips stay in the machine. Some of the chips will go into the coolant tank and will trapped by the filter. The very small pieces may recirculate back into the system, however will cause no harm to the cutting process. Coolant will depend on the brand and type of coolant you choose to use. Most coolants now are pretty good and have anti-bacterial additives in them to prevent growth, but that does not mean it will not happen. The water will evaporate and some will be vaporized and go airborne. The coolant level should be a daily check. Our rule of thumb on this is if it smells bad it needs changing. Some of the cutting fines will get flushed into the coolant tank and create a sludge. How much your process produces (material and production volume dependent) will determine how often you want to clean the tank out. Sometimes it is a once a week thing and other times every couple months or longer.
In additional to the coolant, the way lube system is present with every unit. Way oil is consumed, not circulated. For this reason it needs to be filled when low, but will never need to be changed.
These two liquids can be bought from various suppliers. They are very standard in the industry, and we would be happy to offer you our suggestions upon request.
35. What is the ideal placement of the tensile specimen preparation machine in the laboratory?
We always recommend that you review the dimensions of the unit and determine where the machine would go in your laboratory accordingly. Depending on the model, we suggest to leave up to 14" of extra room on the right hand side of the unit to account for the controller system with the touch screen interface.
When placing the machine, you should tilt it slightly to the front and right (where the coolant outlet is positioned) for an easier recirculation process.
36. Do you offer NRTL Certification for your Tensile Sample Preparation Systems?
Yes, NRTL certifications are an option for both our flat and round tensile specimen preparation machines. This service can be quoted at an additional fee by request.
It is important to note that every company has a different criteria for NRTL certification. We always advise our clients to confirm what their NRTL criteria is. For example, a few of customers, do not require such certification provided the machine’s power source is single phase, less than 250VAC, and has a cord and plug. The great news is that most all of our systems fit within these parameters.
Allowing your TensileMill system to be converted to a portable unit may also bypass your need for NRTL certification. You may request a quotation for optional casters upgrade. Either way, we have got you covered. Should you have any additional questions, feel free to contact our qualified CNC consultants.
37. How long does it take to train a new operator to use the tensile software interface?
The tensile milling interface is very intuitive and very easy to learn. With touch screen capabilities, the operator must simply enter the dimensions of their required tensile specimen and press start to begin the milling process. The time to train an operator can be done in a matter of minutes to understand how to operate the machine. Additional features to be learned include the saving and recalling of a specific tensile specimen size as well as accessing our library of pre-programmed specimen sizes.
Request a quote today and our qualified CNC engineers will be happy to assist you!
38. What does the warranty not cover?
The consumables for your machine such as the milling tips, coolant, etc. are the only items that are not covered by your 12-month limited warranty!
Submit a quote request today and our qualified CNC engineers will be happy to assist you!
39. How do I know which CNC Tensile Machine to select?
TensileMill CNC Inc. makes it easy to select your correct CNC Tensile Machine for tensile sample preparation. We suggest to fill out our detailed quote request by selecting the right top tab. This will give our consulting team all the details necessary to suggest the right tensile sample preparation machine for you. In our ongoing effort to innovate, we are confident that the right tensile sample preparation equipment can be found right here.