Support

At TensileMill CNC, we pride ourselves in providing you with high quality machinery for your tensile sample preparation requirements. We understand that the TensileMill is a valuable part of your quality control standards and appreciate the trust you place in us. It is our priority to ensure that the TensileMill CNC is always operating at 100% efficiency.

Consumables - Milling Bits and Tips

While the TensileMill CNC can be operated with a wide variety of milling tips, it is our goal to provide you with a complete package for the highest quality in tensile sample preparations. Our tips are kept in stock for a wide variety of materials and we would be happy to recommend the most suitable consumable to yield the highest quality finish on your tensile specimens.

Spare Parts

The spare parts for your TensileMill CNC are kept in stock and are ready for shipment to your facility. We are committed to making sure that you have as little down time as possible to keep your quality line moving.

Warranty

All TensileMill CNC machines are offered with a 12 month limited warranty. Extended warranty options and preventative maintenance packages are also available and we are happy to discuss these with you in order to meet your requirements. Contact Us to discuss this aspect of our service.
TensileMill CNC, Inc. reserves the right to reject claims for warranty where it is determined that failure is caused by the Buyer's modification, improper maintenance, misuse, or abuse of the equipment.

On-Site Visits

If a site visit is needed for technical support, we aim to have a certified Service Engineer at your site on the following business day.

Support Network

Our continuously growing support network for on-site service spans across the globe. Wherever you are, we can have a certified TensileMill CNC representative at your site for any needed technical assistance.

If you have any other questions or concerns regarding our service and support for your TensileMill CNC, please feel free to contact us. We will be pleased to help in every way we can!

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